Best Price Guarantee
If You Find a Lower Price, We’ll Match It — Including Shipping
At Gymbuild, we believe in delivering exceptional value without compromising on quality. That’s why we offer our Best Price Guarantee. If you find the same product available elsewhere at a lower total delivered price, we’ll match it — and in some cases, beat it — so you can shop with confidence.
How the Price Match Works
1. Find a Lower Price
To qualify for a price match, the product must meet all of the following criteria:
-
The product must be identical, including brand, model, variant, color, size, condition, and included accessories
-
The competitor’s price must be live, publicly available, and visible at the time of the request
-
The competitor must be a legitimate, authorized retailer (not a marketplace, auction, used listing, or private seller)
We compare the total delivered cost, which includes:
-
Product price
-
Shipping or freight charges
-
Oversize or handling fees
-
Required liftgate or delivery surcharges
This ensures a fair and accurate comparison, especially for large or freight-shipped fitness equipment.
2. Submit Your Request
To request a price match, email support@gymbuild.net with:
-
A link to the competitor’s product page
-
A screenshot of the listed price (optional but helpful)
-
Your shipping address (to verify shipping or freight costs)
-
Product name or SKU
-
Your Gymbuild order number (if requesting after purchase)
You may submit a price match request:
-
Before purchasing, to receive the adjusted price, or
-
Within 30 days after purchase, to receive a refund of the price difference
3. We Review & Compare
We calculate pricing as follows:
-
Competitor Total = Product Price + Shipping/Freight + Mandatory Fees
-
Gymbuild Total = Product Price + Shipping/Freight + Mandatory Fees
If the competitor’s total delivered price is lower, we will match it — and in some cases, beat it. You’ll be notified by email with the approved pricing or refund details.
4. Enjoy Peace of Mind
Once approved:
-
Your order will be updated to the matched price, or
-
If already paid, the price difference will be refunded
-
If we beat the competitor’s price, you keep the additional savings
Terms & Conditions
This Best Price Guarantee applies only under the following conditions:
-
Applies to in-stock items available from both Gymbuild and the competitor
-
Price comparisons are based on total delivered price, including:
-
Product price
-
Shipping or freight costs
-
Oversize or handling fees
-
Liftgate charges
-
Mandatory delivery fees
-
Exclusions
This guarantee does not apply to:
-
Marketplace or third-party listings
-
Used, open-box, refurbished, or damaged items
-
Auction or private seller listings
-
Membership-only pricing or exclusive coupon codes
-
Clearance, liquidation, or flash-sale pricing (unless Gymbuild offers the identical promotion)
Additional Conditions
-
The competitor must ship to the same country or region as Gymbuild
-
One price match per item per customer
-
Gymbuild reserves the right to verify competitor pricing and eligibility
Gymbuild may modify or discontinue this guarantee at any time. Approved price match requests submitted before any changes will always be honored. Purchases made before policy changes may not qualify.
Why We Offer This
When you choose Gymbuild, you’re choosing quality equipment, transparent pricing, and trusted customer service. Our Best Price Guarantee ensures you never overpay — not just for the product itself, but for the true cost of getting it delivered safely to your door.
Contact Us
For questions or to submit a price match request, contact us at:
Email: support@gymbuild.net
We respond to most price match requests within 24 hours.